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Button's Automotive Repair
, Cortland, NY (607) 753-0027
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Address 62 Pendleton St. Cortland, NY 13045 Hours Monday 8 a.m. - 5 p.m. Tuesday 8 a.m. - 5 p.m. Wednesday 8 a.m. - 5 p.m. Thursday 8 a.m. - 5 p.m. Friday 8 a.m. - 5 p.m. Saturday By appointment Sunday Closed Business Services Complete Automotive Care, Automotive Repair
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Business Type:
Maintenance is something most of us ignore, until our vehicle stops functioning, that is
Question What is your premier service? Answer Complete Automotive Care & Repair Question What is the most common question customers have about your business? Answer Do you do foreign car repair? Yes. We can maintain and repair all foreign makes. Question What is the one thing you would like potential customers to know about your business? Answer We are honest--we will let you know what your car needs and your options. We will only do necessary repairs. Question What sets your business part from your competition? Answer Our prices. You will receive quality work at a fair and reasonable price Question Why is it important to customers that they think about the product or service you offer? Answer So they know who to come to when they need a repair. Question What can happen to customers who neglect the product or service you offer? Answer They may pay too much and have unecessary repairs. Question Why is it valuable to customers to get to know you and your staff? Answer They'll see we're honest and trustworthy and looking out for them. People treat their cars like they treat their bodies--we all have to trust that our physician has our best interests at hand. Question What do you contribute to your community? Answer We installed a special furnace so that the waste oil from repairs and maintenance can be used to heat the garage. Question What do customers need to know before they come in or call you? Answer That they are in good hands -- we will treat you like we would our mother, sister, brother, daughter, or son. Question What services do you offer that many people don't know about?
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