Business Type: Residential and Commercial Heating, Air Conditioning, and Plumbing.
Founded by Homer Potter in 1944, Potter Heating began as a one-man operation based out of Fayetteville.
Suzanne Kondra-DeFuria, Owner
Question What is your premier service? Answer We are known for our quality service. Question What is the most common question customers have about your business? Answer What do I need? We will talk with you about your needs and tailor our products and services to what you need. Question What is the one thing you would like potential customers to know about your business? Answer We are locally owned and have been around since 1944. We will continue to be here to serve you for many years to come. Question What sets your business apart from your competition? Answer Potter & Perrone is a woman-owned and operated company. There are not many companies where the President answers the telephone-- Potter & Perone is one of them! Suzanne has an open-door policy for customers and the Potter & Perrone staff and is available to discuss any questions and concerns you may have. Question Why is it important to customers that they think about the product or service you offer? Question What can happen to customers who neglect the product or service you offer? Answer They won't get the quality service that we provide at Potter & Perrone. Question Why is it valuable to customers to get to know you and your staff? Answer We do what is right for the customer. Question What do you contribute to your community? Answer The list is so long! Suzanne is on the Board of Directors of 9 charitable organizations, a committee member on 6 others, has personally donated 10 gallons of blood, sponsors little leagues, donates services and many other kinds of items. Question What do customers need to know before they come in or call you? Answer We are honest and fair. We live by the 'Golden Rule' and we treat our customers as we would want to be treated. Question What services do you offer that many people don't know about? Answer We do it all! Plumbing, heating, air conditioning. We make it so you will be comfortable with us while we make you comfortable at home or the office.
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