OSWEGO -- Oswego County's 9-1-1 center is offering a new service that allows residents to include personal information for ambulance, police, and fire departments.
The county has contracted with a Watertown-based company that will offer 911ai, which stands for "additional information." Residents can log onto http://911ai.com to sign up for the free service. It allows people to include information about, medications, contact persons, medical conditions, even pets that will automatically show up on a computer screen when an emergency call is placed to the 9-1-1 center.
E911 Program Director Michael Allen says first responders can use the additional information to better handle to an emergency call.
Allen says, for a fee, 911ai will also be offered to local businesses with multiple phones so that 911 operators will know exactly where within a building a call was placed. Allen says a man in Chicago recently died of a heart attack because rescue crews could not locate him in an office building.
Onondaga County's E911 center is looking into whether it should also offer the service.
